T&Cs
​Services offered by Bodyworks include Pilates classes, Pilates one-to-one coaching and Pilates Therapy sessions . These services are held at Bodyworks Pilates Studio, Brackenholme Business Park.
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Pilates instruction is given one-to-one and in class format. Classes are held in the studio and can be zoomed if necessary. Students are required to fill out a registration form to assess the safety and suitability of the class for them.
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Participation & Eligibility
All participants must be at least 18 years of age. By enrolling in any Pilates class, session, workshop, or program, you confirm that you are physically capable of participating in physical exercise.
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Health & Safety
You are responsible for consulting with a medical professional before participating in any Classes. You must disclose any injuries, medical conditions, or physical limitations to the instructor prior to commencing any Class. You agree to follow all instructions provided by the instructor to ensure safe participation.
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Assumption of Risk & Release of Liability
You acknowledge that Pilates involves physical movement and exercise that carries inherent risks, including but not limited to muscle strain, slips, falls, or other injuries. By participating in Classes, you voluntarily assume all risks associated with physical activity. The business, its owners, instructors, employees, and contractors are not responsible or liable for any injuries, damages, or health issues that may occur during Classes or while on the premises. You agree to release, indemnify, and hold harmless the business and its representatives from any claims arising out of your participation.
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Studio Etiquette & Conduct
Participants must behave respectfully and follow all studio rules. Appropriate attire and footwear (where applicable) must be worn. The business reserves the right to refuse service or remove any participant who engages in unsafe or disruptive behaviour.
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Booking, Payments & Cancellations
All Classes must be booked in advance. A current membership is required prior to participating and booking classes unless otherwise stated. Cancellation policies, including notice periods and fees, will be provided when you receive your welcome email. The business reserves the right to cancel or reschedule Classes as needed.
Personal Belongings
Participants are responsible for their own personal items. The business is not liable for loss, theft, or damage to any personal belongings brought onto the premises.
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Memberships
All services are offered on a membership basis. Your Pilates class membership acts like a punch card. You can use your classes anytime you want - you aren't limited to using one a week. If you are going to miss a class, feel free to catch up by taking an extra class sometime within the current month. There are eight classes to choose from each week. You don't have to take the same class each week. Sign up for the classes you want in order to attend. Classes not used within the current month cannot be carried over to the next membership period. Memberships are renewed automatically on the first of each month.
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If a client wishes to cancel a Pilates membership, they can do so but no refund will be given for classes unused. Cancellation of membership must be done before the first of the upcoming month and in writing (text or email) or another month will be billed. Once a membership has been invoiced on the first of the month, no refund will be provided.
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By participating in class, you are agreeing that you are healthy enough to do the exercises, that you agree to stop any exercise that causes you pain and by taking class you are not going against the guidance of your GP.
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Top up cards
Your top up card gives you 10 classes to use whenever you want for a class in your level. The card lasts for a year and does not automatically renew. The top up card can only be used alongside a purchased membership. The classes on your card are only to be used by you, they are not transferable to another person. Any classes unused after a year's time will be forfeited. No refunds are provided for a top up card.
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Payment​
Pilates classes are payable ahead of sessions and on a monthly. Clients book their packages and classes via Acuity (available here). Payment is made online via Stripe. Once a membership is purchased, it is renewed on a monthly rolling basis on the first of the month. Clients have the option to change or cancel their membership. If memberships are unpaid, Bodyworks may take the decision to cancel all further classes and associations with that client.
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Classes cannot be attended without purchase of a membership and registration of individual classes. A confirmation email for each payment and class you book will be sent automatically. Classes must be scheduled (or cancelled) a minimum of three hours before the class start time.
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There are no refunds given for classes or memberships.​​ Memberships are non-transferable. By agreeing to these T&Cs you understand that Bodyworks may, at it's sole discretion, terminate this agreement and limit or suspend your participation in the program without refund if you become aggressive, disruptive or difficult to work with.
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Cancelling memberships needs to be done in writing before the last week of your current subscription.
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Delivery of Services
​All classes and one-to-one sessions are scheduled and will be delivered at the agreed upon time. If I am unable to deliver at the agreed upon time, I will contact you using the details you provided on your registration form. If classes are unavailable for an extended period of time, subscriptions will be suspended and reinstated when classes resume. If I am unavailable to teach, the missed day(s) will be deducted from my holiday entitlement. I operate on a 45-week working year, and class membership fees are calculated accordingly. Classes do not run on bank holidays; please choose a different class to any time during the month to use your credit.
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Fees will be considered annually and may change. A month's notice period will be given before any changes to membership fees.
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Service & Guarantees
​Bodyworks endeavours to provide the best possible service at all times. Classes and one-to-one sessions are individually tailored to the specific needs of the clients. No guarantees are given that treatment or class work will 'heal, cure or fix' issues the client is experiencing. Services are delivered with the client's best health, care and interests first and foremost.
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Data Protection
You personal data is used for our purposes only to inform your Pilates progress, provide contact details, allow us to contact you with services, changes and offers - if you subscribe to our newsletter. I will never share or sell your data. for more information, please see our Privacy Policy page.
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By agreeing to the terms and conditions, you are acknowledging that you have read, agreed to and accepted all of the terms. You are responsible for full payment of fees for your chosen membership regardless of whether you attend. No refund will be given for missed sessions. This includes unforeseen circumstances including illness or injury. The program is designed to give you consistent teaching to make sure you achieve the best results possible.
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Applicable by law
The business reserves the right to update or modify these Terms & Conditions at any time.
Continued participation in Classes constitutes acceptance of any revised Terms & Conditions.
By participating in any Pilates Class, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
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By visiting this website, you agree that the laws of the United Kingdom, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Bodyworks/Chloe Hart and you, or its business partners and associates.